Terms and condition

Last Updated: [31/12/2024]

Welcome to Happy Mom! These Terms and Conditions ("Terms") govern your use of our Shopify store, which operates in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA), specializing in Health & Beauty, Fashion, and Mom & Baby products. By accessing or using our website, you agree to comply with these Terms.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
  • We reserve the right to modify, update, or terminate these Terms at any time. Any changes will be posted on this page with an updated date.

2. Products and Orders

  • All products listed on our store are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
  • Prices are displayed in the relevant currency for UAE and KSA and are subject to change without notice.
  • Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.
  • If we cancel an order after payment, we will issue a full refund.

3. Payments

  • We accept payments through Shopify’s secure payment gateway and other authorized third-party payment processors.
  • Payment details provided by customers are processed securely, and we do not store credit or debit card information.

4. Shipping and Delivery

  • We offer shipping services within UAE and KSA.
  • Shipping times and costs are provided at checkout. Delays may occur due to unforeseen circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.

5. Returns and Refunds

  • We accept returns within [Insert Return Period] days of delivery, provided that the product is unused, unopened, and in its original packaging.
  • Refunds will be processed after the returned item is received and inspected.
  • Certain items, such as personal care products and undergarments, may not be eligible for return due to hygiene reasons.

6. User Accounts

  • Customers may create an account for a more personalized shopping experience.
  • You are responsible for maintaining the confidentiality of your account information and password.
  • We reserve the right to suspend or terminate accounts if fraudulent activity or misuse is detected.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is our intellectual property and may not be copied, reproduced, or distributed without our written permission.

8. Limitation of Liability

  • We strive to provide accurate product descriptions and images, but we do not guarantee that all information is error-free.
  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Governing Law

  • These Terms are governed by the laws of UAE and KSA. Any disputes arising from these Terms will be handled in accordance with local regulations.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Happy Mom
hkkundi786@gmail.com
[Your Contact Number]
[Your Business Address]

By using our website, you agree to these Terms and Conditions.