Refund & Return Policy

Refund & Return Policy

Last Updated: [31/12/2024]

At Happy Mom, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund process, subject to the following conditions:

1. Eligibility for Returns

You may return an item if:

  • The item is unused, unworn, and in its original packaging with all tags attached.
  • The return request is made within [X] days of receiving the item.
  • The item is defective, damaged, or incorrect upon arrival.

Non-Returnable Items:

  • Personal care products (e.g., skincare, cosmetics) for hygiene reasons.
  • Undergarments and swimwear.
  • Items marked as "Final Sale."

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us at hkkundi786@gmail.com with your order details and reason for return.
  2. Our team will review your request and provide return instructions.
  3. Ship the item back to our return address (shipping costs may apply).
  4. Once received and inspected, we will process the refund or exchange.

3. Refund Policy

  • Refunds will be issued to the original payment method within [X] business days after approval.
  • Shipping fees are non-refundable unless the return is due to our error.
  • If you received a damaged or defective item, we will cover return shipping costs.

4. Exchange Policy

  • If you wish to exchange an item for a different size or color, please follow the return process and place a new order.
  • Exchanges are subject to stock availability.

5. Cancellation Policy

  • Orders can be canceled within [X] hours of purchase before shipment.
  • Once shipped, the return policy applies.

6. Contact Us

For any questions regarding returns and refunds, please contact us at:
📧 Email: hkkundi786@gmail.com

Would you like me to customize this further based on your store’s specific return period and conditions?