Privacy policy

Last Updated: [31/12/2024]

Welcome to Happy Mom . Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our Shopify store, which operates in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA), specializing in Health & Beauty, Fashion, and Mom & Baby products.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit/debit card details, transaction history (processed securely through Shopify’s payment gateway and other third-party payment providers).
  • Account Information: Username, password, and purchase history.
  • Technical Information: IP address, device type, browser type, and cookies (for website performance and analytics).
  • Marketing Preferences: Communication preferences, responses to promotional offers.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders, including shipping and delivery.
  • To communicate with you about your orders, inquiries, and customer support.
  • To personalize your shopping experience and recommend relevant products.
  • To send marketing emails and promotional offers (if consent is provided).
  • To analyze website traffic and improve our store’s functionality.
  • To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping partners, and email marketing platforms to facilitate transactions and services.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on local regulations, you may have the following rights:

  • Access, update, or delete your personal data.
  • Opt-out of marketing emails.
  • Request a copy of the personal data we hold about you.
  • Disable cookies through your browser settings.

For requests, please contact us at hkkundi786@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and provide personalized content. You can manage cookie preferences in your browser settings.

7. International Data Transfers

Since we operate in UAE and KSA, your information may be stored and processed in different jurisdictions. By using our services, you consent to such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Happy Mom
hkkundi786@gmail.com
[Your Contact Number]
[Your Business Address]

By using our website, you agree to the terms outlined in this Privacy Policy.